Introduction:
At DesignOps as a Service™, we are dedicated to upholding the highest standards of ethical practice as outlined by the International Association of Facilitators (IAF). Our membership with the IAF reflects our commitment to integrity, transparency, and professionalism in all our interactions with clients. Here’s how we ensure trust and excellence through our adherence to the IAF’s Code of Ethics.
Client Service
Putting Our Clients First
We are dedicated to serving our clients by using our group facilitation competencies to add value to their work. Our clients encompass the groups we facilitate and those who contract with us on their behalf. We work closely with our clients to understand their expectations, ensuring that we provide the appropriate service and that the group achieves the desired outcomes.
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Conflict of Interest
Ensuring Transparency and Fairness
We openly acknowledge any potential conflicts of interest before agreeing to work with our clients. This includes discussing any possible biases, prior knowledge of the organization, or any other matters that might affect our ability to work effectively. By addressing these issues upfront, we can make informed decisions together, preventing misunderstandings that could impact the success or credibility of our work.
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Confidentiality
Protecting Client Information
We are committed to maintaining the confidentiality of all client information. We do not share information about a client within or outside of the client’s organization without consent. This includes not reporting on group content or individual opinions and behaviors of group members.
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Conclusion:
Building Trust Through Ethical Practice
At DesignOps as a Service™, our adherence to the IAF’s Code of Ethics is fundamental to building and maintaining trust with our clients. By prioritizing client service, ensuring transparency around conflicts of interest, and maintaining strict confidentiality, we provide facilitation services that are both effective and ethical. Contact us today to learn more about how our commitment to ethical facilitation can benefit your organization.